HELP WHEN YOU NEED IT
Keep control of your shop.
You choose when to build a cart and when to buy groceries. If something looks wrong, pause and review it before sending again.
Get your setup ready
The extension is not detected
Use desktop Chrome in the profile where you order from DoorDash. Open chrome://extensions, check that Recipe2Cart is enabled, and refresh your Recipe2Cart tab.
The current release needs manual installation and updates. Keep its extracted folder on your computer. If your computer blocks Developer mode or extensions, use the free manual shopping list.
Follow the installation guideColes or Woolworths asks me to sign in
Direct retailer carts do not require the extension. Sign in on the selected retailer website in the same browser and check delivery to your actual address. Return to your reviewed basket before sending. If a link did not survive login, inspect the trolley before deliberately sending it again.
Coles adds the requested quantities to existing items. Woolworths sets quantities for the named products and can reduce an existing line. Opening the link does not prove every item was accepted; check the retailer’s warnings and trolley.
DoorDash asks me to sign in, or the store does not deliver
Open your selected ALDI or Costco store in DoorDash in the same Chrome profile. Sign in and check delivery to your actual address. A postcode alone does not establish eligibility.
Do not send us your password or a screenshot containing account credentials. If your selected store cannot deliver, keep using free planning until a supported option is available.
I want to send from my phone
Coles and Woolworths use direct retailer links without an extension. Sign in with the retailer in the browser you use for the link, then inspect the final trolley. A switch into a retailer app may need you to sign in or return to the browser.
For ALDI or Costco through DoorDash, first install the extension on your computer. Phone sending needs that paired computer awake, with Chrome open and DoorDash signed in. Follow the pairing controls and Send-page instructions. If sending is unavailable, copy your shopping list instead.
Recover a partial or incorrect cart
- Stop the send if it is still running. Open the actual retailer cart and inspect what was added.
- Compare products and quantities with your reviewed Recipe2Cart basket. A sent status or opened link is not proof of a complete cart or a grocery order.
- Remove unintended items or correct quantities with the retailer. If the result is uncertain, use your manual shopping list to finish the shop.
- Retry only after checking the existing cart and deciding which items still need adding. Do not blindly resend an uncertain basket.
A recipe or product match is wrong
Return to the plan to correct ingredients or servings, then review the refreshed basket. Check substitutions and pack sizes, including items marked for review. Exclude anything you do not want before sending.
The retailer may change availability or prices. Check the final retailer cart before deciding to buy.
Find this plan for next week
Choose “Remember this plan in this browser” on your plan, or bookmark its URL. The saved browser link appears on the pilot and subscription pages for up to 90 days, and you can forget it at any time.
Anyone using that browser can open the link. Plans autosave, but signing in does not create an owned plan library or retrieve an anonymous plan on another device.
A retry belongs to the same shop. For another shopping occasion, review the ingredients, quantities and current matches again.
Payment and cancellation
I paid, but cart automation is still locked
Use the same email address you subscribed with. Open your sign-in email in the same browser that requested it, then choose “Check payment status” on the subscription page.
If checkout said payment succeeded, check the existing payment before trying to subscribe again. Do not create another account to work around the problem.
Check payment statusCancel or update my payment details
Open the subscription page, sign in with your subscription email and choose “Manage subscription”. You can cancel there without contacting support. Access continues through the paid period; free planning and manual lists remain available afterwards.
Manage subscriptionMy sign-in link expired
Request a fresh link from the subscription page. Open it in the same browser and Chrome profile that requested it. Keep your saved plan tab open or bookmark its URL so you can return.
Request a new sign-in linkContact and refunds
A support address has not been verified yet. New paid subscriptions remain unavailable until that contact is ready. Use the recovery steps above to continue with free planning and manual lists.
Check pilot eligibility and setup